Please be safe if you’re affected by the current wildfire situation in California.
Click here for more information about filing a claim.

Important Claim Information Regarding the California Wildfire Event

Our thoughts are with all of those affected by these devastating wildfires sweeping across California. Rest assured, we're working around the clock on our response to this devastating event. Our team is organized and equipped to handle all of your questions and concerns.
If you’re in immediate danger, call 9-1-1.
Wildfire Claims Assistance
Our Claims Teams will be onsite assisting customers affected by wildfire. See below for locations and time. Check back frequently as times and locations are subject to change:
Butte County
Butte County Fairgrounds
199 E. Hazel Street
Gridley, CA 95948
Daily: 9:00am - 5:00pm PST
Ventura/L.A. Counties
Cal Lutheran University
Gilbert Sports and Fitness Center
130 Overton Court
Thousand Oaks, CA 91360
How to report a claim:
We offer a dedicated website and telephone number that you should use when reporting a new wildfire claim.
NatGen Premier Wildfire Claims:
Century National Claims:
National General Insurance - Home Claims (former Tower Home)
Please stay safe.

Contact Us

Customer Service

Claim Service


Corporate Address
NatGen Premier
30 N LaSalle
Suite 2050
Chicago, IL 60602
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